Premium Microsoft 365

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£11.85 per user / month

Includes:

- Licence Management
- User Addition/Removal
- Password Re-sets
- Shared/Generic Mailboxes
- Security Group Management
- Mailbox Permissions
- MFA Lost/Changed Device Support
- Email Delivery Issues *
- Outlook Support
- Exchange Rules
- SharePoint Site Creation
- Teams Configuration
- PST Exports
- Compliance Searches
- Adding Additional Domain **
- Out of Office
- Advanced Email Delivery Issues *
- Software Installation - Office Apps
- Core 365 Software Issues
- OneDrive Set Up
- Exclaimer
- SharePoint Permissions
- SharePoint Configuration/Policy
- Profile Info Updates
- Calendar Permissions
- Advanced 365 Configuration
- Office Apps Support ***
- Named Account Manager/Escalation Point

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* not including SPAM issues caused by intentional use
** not including change of primary domain
*** not including Power apps

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